Privacy Policy

This Privacy Policy outlines how CarCheck, operating the brand EpicVINReport, collects, uses, and protects your personal information when you visit or make a purchase through www.epicvinreport.com.

1. Information We Collect

When you place an order, submit a form, or contact our team, we may collect the following information:

Full name
Email address
Phone number
Billing or mailing address
Vehicle Identification Number (VIN) or registration number

Please note: CarCheck and EpicVINReport do not collect or store any payment card details. All financial transactions are processed securely by our authorized reseller and payment processor, Paddle. We do not have access to your credit or debit card numbers at any time.

2. How We Use Your Information

The information collected is used solely for legitimate business purposes, including:

To process your order and deliver your vehicle history report
To communicate order confirmations, delivery updates, and support responses
To improve customer service and user experience
To analyze website usage and enhance our service offerings
To comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

3. Email Communications

We may send transactional emails related to your order, such as confirmations, report delivery notifications, or support updates. You may opt out of non-essential or marketing emails at any time by clicking the “unsubscribe” link in our messages.

4. Data Protection and Security

CarCheck implements strict security measures to protect your personal information:

All communication between your browser and our website is secured with SSL (Secure Socket Layer) encryption.
Data is stored on secure servers with limited access by authorized personnel only.
We do not store sensitive payment information or share it with any unauthorized party.

5. Use of Cookies

Our website uses cookies to enhance user experience and analyze site performance. You may choose to disable cookies in your browser; however, certain features of the site may not function properly.

6. Information Sharing and Disclosure

We only share your information in limited circumstances:

With trusted service providers or partners assisting in report generation or order delivery, under confidentiality agreements.
When required by law or to protect our legal rights, customers, or business operations.

7. Third-Party Services

Our website may contain links to third-party sites or tools, such as payment processors or analytics providers. These third-party services have their own privacy policies, and CarCheck is not responsible for their content or practices. We recommend reviewing their policies before providing personal information.

8. Online Privacy Policy Only

This Privacy Policy applies exclusively to information collected through our website www.epicvinreport.com and does not extend to information collected offline or through other communication channels.

9. Your Rights

You may contact us at any time to:

Request access to or correction of your personal data
Request deletion of your information (where applicable by law)
Withdraw consent to data processing for non-essential purposes

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any modifications will be posted on this page with a revised effective date.