Refund Policy

At CarCheck, all refund requests are handled in accordance with Paddle’s refund policy and applicable consumer protection laws.

Refund Requests

Customers may submit a refund request within 14 days of purchase. All requests are reviewed and processed through our authorized payment partner, Paddle.

How to Request a Refund

To request a refund, please contact us at support@epicvinreport.com with the following details:

Purchase email address
Transaction ID (Paddle reference)
Vehicle VIN related to the order
Date of purchase

Refund Processing

All refund requests are reviewed within 10 business days.
Approved refunds are processed to the original payment method via Paddle.

Important Information

Payments are processed under the legal business name CarCheck.
All services are digital and delivered electronically.
Paddle acts as the merchant of record and manages all refund transactions.

If you have any questions regarding this Refund Policy, please contact us at support@epicvinreport.com.

Your Email*

Vehicle VIN number*

Reason for refund*

Your Name*

Your Last Name*

Date of purchase*

Method of payment*

Last 4 digits of your credit or debit card*

Additional notes*